Quality

We provide

  • High customer and shareholder value
  • Excellence in technology and execution
  • Continuous improvement of products and processes towards the goal of Zero Defects

 

Quality Principles

Quality is the foundation for our success.  It determines the satisfaction of our customers and our ability to compete in our desired markets.

Our employees are an important factor in the successful implementation of the quality policy.  We educate and motivate our employees to achieve superior quality.

Reliable delivery of defect-free products to the customer on-time is the cumulative result of effective product and process design, superior supplier management and excellent manufacturing process execution.

Aiming for Zero Defects

The Zero Defect principle is based on the philosophy of not accepting faults and continuously striving for excellent results. Following this principle means launching a thorough cause and effect analysis every time that a defect is identified or suspected, to ensure that the same defect will never appear again. Making mistakes is human, but the human factor must never be an excuse for accepting mistakes or defects.

We are continuously striving for more reliable and effective ways of preventing defects occurring and detecting defects if they occur. Only through continuous improvement will we get closer to true zero defects.

 

Copyright © 2012 Murata Electronics Oy